• Employment Type: 18-Month Fixed-Term Contract, Full-Time
• Salary: $123,044 - $138,636 + 17% Super + Leave Loading
• Location: 50/50 split between UNSW Canberra Campus & UNSW Kensington Campus (Hybrid Working)

About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:
The Business Analyst (Change) role sits within the EPMO team, and is required to gather, analyse, and interpret data. The position is responsible for defining organisational and business requirements and developing effective solutions through analysing business operations to identify areas of improvement and to meet objectives. This may include needs analysis, gathering business requirements, data mapping, preparing solution design, the identification and mapping of ‘as is’ and ‘to be’ business processes, and facilitating workshops to identify areas for improvement and project benefits.

The Business Analyst (Change) reports to the Program Manager and has no direct reports. This is a Canberra based role.

Responsibilities Summary:

• Requirement gathering and business analysis for programs of work by drawing upon effective practices.
• Gather, evaluate and document functional and non-functional business requirements and confirm that these will fulfil the original business requirements, and that the requirements documentation is of sufficient quality to begin solution development.
• Conduct data and process mapping and analysis and provide recommendations for maintaining and/or improving data quality.
• Conduct financial and operational modelling to provide financial insights and metrics that help decision making.
• Identify issues, risks and benefits of existing and proposed solutions and outline business impacts and estimate cost and business savings.
• Proactively identify and assess alternatives, and their benefits and feasibility. Review the business case and risk analysis (if these have been prepared by others e.g. systems analyst), and advise the client/owner of the implications of the analysis.
• Develop process maps of ‘as is’ and ‘to be’ processes using Business Process Modeling Notation (BPMN) and existing templates within the University’s framework and ensure that “to be” process design adheres to the design principles.
• Provide recommendations to improve practices and processes that contribute to a culture of continuous process improvement.
• Coordinate stakeholder impact of Business Process Improvement activities and work with project leads to minimise business disruption arising from stakeholder interactions by examining processes holistically to understand the impacts of change on people, strategy, systems and general business operations.
• Identify issues and risks to determine assumptions and constraints.
• Adhere to the EPMOs business process modelling framework to ensure quality is consistent.

For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.

Skills and Experience Summary:

• Bachelor’s degree in business, accounting, finance or a related field, and has or is pursuing Certified Practitioner in Business Analysis (IIBA or PMP), or an equivalent level of knowledge gained through education/training/experience.
• Demonstrated experience with business requirements analysis and business process analysis using the appropriate frameworks. Experience identifying and mapping ‘As Is’ and creating ‘To Be’ business processes.
• Demonstrated experience in applying lean six sigma skills (Certification desirable).
• Excellent analytical and problem-solving skills, with the ability to critically evaluate and report on information or data gathered from multiple sources with a high degree of accuracy and attention to detail.
• Proven ability to reconcile conflicts, decompose high level information into more detail and the ability to abstract from low level information to a more general understanding.
• Demonstrated success in developing and maintaining excellent professional working relationships with stakeholders to develop trust and confidence in business process improvement initiatives.
• Effective written and oral communication skills with proven facilitation skills (workshops with diverse groups including vendor, technical personnel and end users).
• Advanced skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
• Strong time management and organisational skills to respond to changing priorities, manage multiple tasks and deliver according to project timeframes.
• Knowledge and understanding of business processes within a tertiary education environment, and change management principles.
  
  

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include: 

• Career development opportunities 
• 17% Superannuation contributions and additional leave loading payments 
• Additional 3 days of leave over Christmas period 
• Discounts and entitlements (retail, education, fitness)

How to Apply: Make each day matter with a meaningful career at UNSW. Submit your CV online via the application portal before 17th of March at 11:30pm.

A copy of the Position Description can be found on JOBS@UNSW.

Get in Touch: For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Consultant, UNSW: l.gerondis@unsw.edu.au

Applications sent via email will not be accepted, please apply via the application portal.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.