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• Employment Type: Full Time
• Duration: Fixed term – 12 months
• Remuneration: $85,717 + 17% superannuation
• Location: Kensington UNSW Campus (hybrid)

About this role and why it matters

The Student Success Administrator plays a crucial role in supporting the administrative function of the portfolio through efficient and effective administrative support of the portfolio’s activities, services, programs and projects. This is a new role that will be responsible for data collection and entry, the co-creation and maintenance of dashboards and reporting aligned with institutional policies and government regulations, while maintaining a high standard of data integrity and security.

The role reports to the Executive Officer and has no direct reports. This is a fixed term 12-month contract. 

Main overall responsibilities Summary

• Contribute to the general administrative needs of the office including data collection, validation, processing and quality assurance tasks ensuring data accuracy and consistency across all information
• Contribute to the co-creation and maintenance of information and reporting dashboards, platforms and sites
• Perform data entry, updates and tracking and contribute to regular reporting for portfolio activities and services
• Contribute to the enhancement of data management processes and workflows
• Identify trends and insights to support decision-making processes
• Support audits and compliance checks related to data and reporting
• Assist staff with inquiries related to data and reporting as directed and contribute to capacity building in digital data analytics
• Support the implementation of new technologies and systems for data collection and reporting

Who You Are

We are looking for someone who is aligned with UNSW’s vision, who enjoys manipulating data, is tech-savvy and doesn’t mind repetitive tasks, and who comes equipped with:

• Previous administrative experience – more specifically, experience with data collection and reporting is essential
• Proficiency with Excel (reporting, data manipulations, graphs, dashboards, formulas)
• Experience using Power BI and Microsoft PowerApps would be ideal
• A love for high attention to detail, streamlining and a proven ability to deal with multiple tasks, establish priorities and meet deadlines
• Proficiency in technical and digital skills and experience, or aptitude to work, with student management systems, databases, or CRM platforms and all Microsoft applications
• The ability to explain complex/more technical concepts into simple terms to non-technical stakeholders
• An understanding of the student experience and lifecycle would be ideal

Working hours are Monday to Friday, business hours. The team works on a hybrid basis (3 days in the office, 2 days at home).

Recruitment process: Please submit your resume as well as cover letter outlining why you believe your experience is relevant to this role and your motivation. You will be asked a couple of additional questions in the application form (you will be able to save and go back to the questions at a later stage before submitting).

Applications process and closing date: 25 April 2025, 7PM. We reserve the right to close the job ad earlier 

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Coordinator, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.