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• Remuneration Level 6: $100,354 - $107,054 + 17% superannuation.
• Employment Type: Continuing, Full Time (35-hour week)
• Location: Kensington, NSW (hybrid work available for the right candidate)

About us:

UNSW Business School is a leader in business education and research in the Asian region and one of the largest Business Schools in Australia with more than 16,500 students, 500 academic and professional staff and more than 80,000 alumni and partners. The Business School offers a full suite of business degree programs at undergraduate, postgraduate, coursework and research levels, including the AGSM MBA programs and a range of Executive Programs.

UNW Business School is seeking two Administrative Officers to join their Specialist Administrative Support (SAS) Unit. The role entails the application of knowledge and expertise to implement business process improvements and to ensure operations comply with University policies and procedures. This position reports to the Manager of the SAS unit, Shreya Baral.


Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Coordinate and manage a broad range of administrative processes and reporting systems, providing expert advice in relation to guidelines and activities, supporting the SAS Manager to continuously improve efficiency of administration functions across all Schools in the Faculty of Business.
• Assist the SAS Manager in planning, developing and implementing policies, guidelines, and procedures, and play a leading role in their application to ensure they are compliant with Faculty and University guidelines and UNSW Enterprise agreements. This includes the provision of expert advice to key stakeholders on the policies, systems and procedures related to the SAS team.
• Oversee and conduct a range of operational processes including, but not limited to, course timetabling, term planning, clash free course combinations, class scheduling and room allocation.
• Set priorities and monitor workflows within the administrative team as required, providing guidance and training in term planning, timetabling (including summer classes) in collaboration with Schools and University Centre.
• Support and coordinate the academic workload planning process every year liaising with all Schools and ensuring alignment with principles.
• Plan and deliver the overall sessional academic administration process from contracting to payment in a timely manner that is consistent and compliant across the Faculty and aligned with approved plans.
• In collaboration with School Support Teams and the Change Management Team, ensure continuous improvement to streamlined practices within academic service administration to improve the efficiency and effectiveness of outcomes.
  
  

Skills and Experience:

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Excellent time management and organisational skills, and the ability to work well under pressure and manage multiple tasks with competing deadlines.
• Ability to plan, organise and co-ordinate projects and tasks.
• Outstanding interpersonal, written, and verbal communication skills, with proven ability to establish effective working relationships with a wide range of internal and external stakeholders.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Demonstrated experience in leading processes with high compliance requirements with a
• thorough understanding of policies, procedures or systems and its interpretation and application.
• Demonstrated ability to provide operational excellence and to supervise, influence and guide staff.
• Highly proficient computer literacy with excellent skills in Microsoft Office applications and complex databases.
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
  
  

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Wednesday 12^th February 2025 by 11:30pm. Please ensure your Cover Letter addresses the Skills and Experience mentioned in the advert (no more than 1 page).


Get in Touch:

Any applications sent to the contacts below will not be accepted.

If you have questions about the role, please contact Shreya Baral at s.baral@unsw.edu.au

If you have questions about the recruitment process, please contact Allyssar Hamoud at a.hamoud@unsw.edu.au

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.