Alumni Engagement Officer
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Job no: 529144
Work type: Full Time
Location: Sydney, NSW
Categories: Marketing / Communications, Business Development / Industry Engagement, Strategy, Knowledge Exchange
- Employment Type: Full Time, Fixed Term position to January 2026 (35-hour week)
- Remuneration Level 7: $110,073 - $119,132 + 17% Superannuation.
(Level 8 salary available for the right candidate: $123,044 - 138,636 + 17% Superannuation)
- Location: Kensington, NSW (on-campus attendance required with some flexibility negotiable)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why This Role Matters:
The UNSW Division of Societal Impact, Equity and Engagement (DSIEE) leads UNSW’s efforts to make a positive and lasting impact on society, promoting equity and social justice, and driving engagement activities which enhance UNSW’s reputation as a key contributor to society through its research, teaching, and community engagement. The focus of the Alumni Engagement Officer is to engage with UNSW alumni, with the purpose of building ongoing support and participation through fostering mutually beneficial relationships.
Accountabilities:
(please review the Position Description for a full list of Accountabilities)
Level 7 -
- In consultation with all relevant staff and external stakeholders, develop and implement strategies for engaging with various uniwide alumni segments such as those graduates based overseas, or new/young graduates.
- Work collaboratively and productively with Alumni Engagement Coordinators based in faculties, ensuring that the uniwide alumni engagement strategy is implemented effectively, and that processes and protocols are understood and respected.
- Lead alumni engagement projects as required.
- Act as a key point of contact and expert on alumni engagement across the Division of External Engagement, and broader University.
- Use alumni data responsibly by following all established processes, identifying and addressing issues as they arise, and undergoing training as appropriate.
Level 8 (in addition to Level 7 responsibilities)
- Prepare reports, high-level confidential presentations, discussion papers and general responses to issues arising and ensure effective communication at all levels, in a way that requires minimal supervision.
- Manage relationships with senior stakeholders, being responsible for their interactions with UNSW, in a way that requires minimal supervision
- Take responsibility for design and execution of strategy for engaging with uniwide alumni segments as required.
- Stand in for the Alumni Experience Manager in internal meetings, feeding back and undertaking actions as appropriate and to a high standard.
- Manage and maintain relationships with mid to senior level internal and external stakeholders.
- Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.
Skills and Experience:
To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.
(please review the Position Description for a full list of Skills and Experience)
- A relevant tertiary qualification and substantial experience or an equivalent level of knowledge gained through any combination of education, training and experience.
- Proven experience in the research, development, delivery and evaluation of alumni and strategic engagement programs, initiatives and projects.
- Demonstrated success working effectively and sensitively on initiatives with a range of people at different levels within an organisation.
- Excellent written and verbal communication skills and the ability to liaise effectively with all levels of internal and external stakeholders.
- Advanced level of computer literacy with excellent skills in Microsoft Office applications and databases (e.g. CRM systems).
- Proven ability to manage a substantial workload with multiple priorities, and minimal supervision.
Level 8 (in addition to Level 7 responsibilities)
- Superior written and verbal communication skills and the proven ability to engage, influence and negotiate with stakeholders to garner support and commitment for projects.
- Demonstrated ability to contribute strategically to the work of the team, and to innovate in the delivery of programs and initiatives.
- Demonstrated ability to manage staff if required.
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply:
Submit both a Cover Letter and CV online via the UNSW Job Board before Tuesday 26th November 2024 by 11:30pm.
Contact:
Any applications sent to the contacts below will not be accepted.
If you have any questions about the role, please contact Alison Brown at alison.brown@unsw.edu.au.
If you have any questions about the recruitment process, please contact Allyssar Hamoud at a.hamoud@unsw.edu.au
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
Position Description
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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