Administrative Support Officer, UNSW Canberra
Employment type: Full-time (35 hours per week)
Duration: Continuing
Remuneration: Broadband 4/5. Level 4 from $81,335 / Level 5 from $88,717 plus leave loading and 17% super
Location: UNSW Canberra, ADFA campus
About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital.
UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.
Why Your Role Matters:
Under the direction of the School Manager, the Administrative Support Officer supports the school and the Head of School, ensuring effective delivery of the teaching and research activities. The Administrative Support Officer plays a key role in the establishment, maintenance and improvement of school systems and processes to ensure the efficient and effective operation of the school. As a key member of the School Administrative team, you will contribute to team initiatives and promote productive working relationships with Faculty and University colleagues, Defence and industry stakeholders, visitors, and students.
Accountabilities:
In this varied admin support role and you will be expected to respond to queries, arrange travel, calendars, draft correspondence, participate in projects and events and directly support the Head of School.
Who You Are (skills and experience):
At Level 4
• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
• Sound organisational skills including ability to prioritise tasks and duties.
• Demonstrated ability to work effectively within and across teams to build relationships with colleagues, and internal and external stakeholders to deliver on outcomes.
• Attention to detail and ability to provide effective customer service and support to clients at all levels.
• Ability to produce accurate, timely and well-presented information that meets requirements.
• Proficient level of computer literacy with advanced skills in Microsoft Office applications including word processing, SharePoint, spreadsheets, databases, internet, email and online systems.
At Level 5 (in addition to level 4 above):
• Relevant administrative experience, including the ability to consult and liaise with colleagues, and internal and external stakeholders on complex operational queries.
• Excellent communication skills including the ability to consult and liaise with colleagues and internal and external stakeholders at varying levels of authority.
• Demonstrated ability to establish priorities and manage moderately complex tasks with strong attention to detail and a high level of accuracy.
• Highly developed organisational skills and proven ability to work within strict deadlines in a busy and varied office environment.
• Demonstrated ability to contribute to, initiate and establish new procedures, guidelines and processes both independently and as a part of a team, escalating issues when necessary.
•Demonstrated experience supporting and contributing to projects and initiatives.
Benefits and Culture:
UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements.
- Flexible working options (work from home, flexible hours etc)
- Additional three days leave during December festive period
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
- Free gym access
- UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.
Eligibility:
The successful candidate will be required to undertake pre-employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW.
Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position.
The University reserves the right not to proceed with any appointment.
How to Apply:
Make each day matter with a meaningful career at UNSW. Submit your application online before Sunday 11 January 2026 at 11:30pm, including your CV and a 1–2-page cover letter addressing the required skills and experience outlined in the position description.
Get in Touch:
For role-related queries please contact:
Jessica Campbell – School Manager
j.m.campbell@unsw.edu.au
For recruitment process related queries please contact:
Holly Whale – Talent Acquisition Consultant
h.whale@unsw.edu.au
Applications cannot be accepted if sent directly to the contact listed.
Find out more about the lifestyle and benefits when working with UNSW
For further information about UNSW Canberra, please visit: UNSW Canberra
For further information on living in Canberra, please visit: Living in Canberra
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
