- Employment Type: Full time, continuing
- Remuneration: Level 7, from $110,073 + 17% superannuation
- Location: Kensington, NSW
About UNSW
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. Estate Management (EM) provides a range of services and advice to all Faculties and Divisions on the Kensington campus as well as the sub-campuses.
Why your role matters
The Facilities Manager oversees the planning, prioritisation, and implementation of support services for building maintenance, facilities management, repairs, and improvements across a diverse portfolio, including technical installations, research labs, and integrated building services. Working within a team of experienced managers, the role ensures the effective delivery of facility management services for UNSW’s assets under external contracts.
The Facilities Manager provides specialist advice on building presentation, performance, and services maintenance to the Building Management and Maintenance team. Regularly engaging with internal stakeholders such as senior executives, managers, and academic staff, the role also liaises with external contractors, suppliers, and consultants. The Facilities Manager may support or deputise for the Senior Facilities Manager as needed.
About the Role
The successful applicant will be required to undertake and have experience in the following areas of expertise:
- Provide building facilities management services for the assigned assets to ensure that priorities are met in accordance with agreed management programs and budgets.
- Monitor and report on the quality and effectiveness of Estate Management (EM) external service delivery in accordance with established Service Level Agreements.
- Develop minor refurbishment works annual program for the assigned assets to ensure that priorities are met in accordance with agreed building management programs, performance objectives and budgets.
- Assist the Building Management and Maintenance team develop an annual facilities management performance and improvement plan for the assigned assets.
- Take a leading role in the implementation of building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design and construction phases, cost control to hand over and transition to ongoing maintenance.
- Project manage building maintenance, improvements, refurbishment and minor works projects within agreed budgets, quality delivery parameters, and client expectations, including emergency response access and shutdown requirements with University stakeholders.
- Build professional relationships with Faculties, Schools, Divisional stakeholders as well as external stakeholder and ensure that effective channels of communication are maintained, this includes coordinating the on/off-boarding of external service providers.
- Report to the Building Management and Maintenance team on client priorities and asset performance on building maintenance, operational and budget issues.
- Using the University’s maintenance management systems (Archibus), coordinate building maintenance programs considering building requirements, operational parameters, access constraints and building conditions.
- In collaboration with the Maintenance Management systems administrator, maintain the accuracy of plant and equipment data records in Archibus.
- Fully utilise the University’s financial management systems to manage and report on operational budgets, forecast costs, facilities management services and asset performance. Assisting with the preparation, development and submission of annual building budgets and works programs.
About You
- Trade qualifications or equivalent facilities management qualifications and/or experience with a minimum 5 years’ relevant experience in building maintenance and FM service delivery, planning and prioritisation.
- Demonstrated experience in contract and contractor management, service contract procurement including developing and maintaining professional working relationships.
- Operational and facilities management experience with building services and infrastructure in a large and complex property portfolio.
- Experience in building services project management, financial management, budget setting, work prioritisation and performance tracking.
- Good interpersonal, organisational and communication skills with excellent track record in providing high quality customer service. This includes a strong understanding of FM as a value added service, including the ability to work in a collaborative effort to create opportunities and develop solutions.
- Excellent problem solving skills with a proven capacity to exercise initiative and develop solutions.
- Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia etc.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
For further information on the role & responsibilities, please refer to the Position Description
How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 6 April by 11:55pm.
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Job queries contact: Tai James, Talent Acquisition Consultant
E: tai.james@unsw.edu.au (applications to the address cannot be accepted, please apply online)
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
