- Employment Type: Full Time
- Duration: Fixed term until May 2026
- Remuneration: $ 85717 + 17% superannuation + leave loading
- Location: Kensington UNSW Campus
About UNSW
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters
The Administrator, Examinations provides effective day-to-day administrative support within Student Lifecycle to ensure all services are provided efficiently to meet the operating needs of Registrar & Student Services Unit (RaSS) within the Division of the Deputy Vice Chancellor Academic.
Working as part of the Student Lifecyle team, the position is responsible for undertaking a range of high quality, customer focused, core business processes and communications. In addition, this role focuses on the central management of examinations and coordination of student records.
This role reports to the Manager, Examinations and has no direct report.
Main responsibilities Summary
- Own the maintenance of undergraduate, postgraduate coursework and non-award student academic records
- Under the direction of the Manager and Team Leader Examinations, assist with the preparation and delivery of all centrally managed examinations both on and off campus
- Assist with the management of examinations for students with specific examination requirements
- Develop a thorough knowledge of and be able to interpret UNSW policies and procedures and provide advice to staff and students on the policies and procedures
- Provide high level administrative support to the Examinations and other nominated teams across Student Lifecycle
- Develop and maintain detailed filing systems, spreadsheets, databases, websites and other administrative systems
- Respond to a range of in-person, telephone and email enquiries from internal and external stakeholders, and initiate, action or escalate as necessary
- Participate in relevant projects and business improvement activities to streamline processes and facilitate administrative efficiency
Who You Are
We are looking for someone who is aligned with UNSW’s vision and values and comes with:
- Previous administrative and customer service experience, ideally in the higher education sector
- Advanced time management, organisational, critical thinking and problem-solving skills, including the ability to meet deadlines
- High attention to detail
- Ability to make sound judgements and work both independently and as part of a team – you are someone who can take initiative with minimal supervision
- Proven ability to work in a high volume, process driven, administrative environment with variable workflow patterns
- High proficiency of computer literacy, working with a range of computer systems and applications, including Microsoft Office 365 suite (Teams, OneDrive, Excel, Word and Outlook)
Working hours are generally Monday to Friday, business hours. During exam weeks (6 weeks per year), full onsite presence, Saturday work, and overtime are required, with compensation provided. The rest of the year, the role is hybrid. We’d like to have the successful candidate start as soon as possible, with an end date in end of May 2026. The role is vacant due to an employee stepping up into a secondment opportunity within UNSW.
Candidates will need to have full working rights – this role is not available for sponsorship.
Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Access to up to 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over the end of the year period
- Discounts and entitlements (retail, education, fitness)
Recruitment process: Please submit your resume as well as cover letter that addresses your experience, your suitability for the role and why you are interested in the position.
You can send via the ‘Apply Now’ button. A copy of the Position Description can be found on JOBS@UNSW.
Applications close: 27 January 11PM. We reserve the right to close the ad early, so if you are interested, please apply now!
Get in touch for any question or support: Anne de Voronine, Talent Acquisition Coordinator, a.de_voronine@unsw.edu.au
Applications cannot be accepted if sent directly to the contact listed
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
