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• Employment Type: Full time continuing role within UNSW IT
• Starting salary $110,073 plus generous superannuation and leave loading
• Location: Kensington (Hybrid Flexible Working)

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged, and do meaningful work, you’re in the right place.

About UNSW IT and the role:

UNSW IT is part of the Operations Division at UNSW. The IT team at UNSW plays a critical role in enabling the University’s teaching, research, and industry engagement.  Would you be keen to make a difference and work in higher education ?

IT Admin Team Leader is responsible for leading and managing administrative services across UNSW IT and reports to the Deputy CIO – Planning and Governance.

Specific accountabilities for this role include:

• Lead the administration team to coordinate general administration across UNSW IT delivering an efficient support service.
• Manage and direct workflows within the administrative team, providing guidance and training to the administrators and other relevant staff.
• Develop, implement and maintain systems and procedures to ensure a consistent approach for general administration and support, including document and records management, to ensure compliance with relevant policies and procedures.
• Manage resources in line with business plans; monitor and review staff performance.
• Provide expert advice and technical knowledge regarding administrative services to key stakeholders.
• Oversee finance activities for administration team, including but not limited to, purchasing administrative items, travel booking credit card reconciliation, expense reimbursements, payment for administrative items.
• Provide senior administrative support to steering committees and other meetings as required.
• Manage and support the delivery of. projects, initiatives and other ad hoc programs as required.
• Manage, support and coach the IT Administration team, ensuring the CIO and Director needs are met.
• Develop and oversee the implementation and evaluation of administrative practices, systems and procedures to optimise efficiency and support the achievement of quality outcome.
• Align with and actively demonstrate the Code of Conduct and Values.
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

Skills and Experience:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Excellent time management and organisational skills, and the ability to work well under pressure and manage multiple tasks with competing deadlines.
• Demonstrated ability to supervise, influence and guide staff.
• Highly advanced interpersonal, written and oral communication skills.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Highly proficient computer literacy with excellent skills in Microsoft Office applications.
• Ability to plan, organise and co-ordinate projects and tasks.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training. Pre-employment checks required for this position

Benefits and Culture:

People are at the core of everything we do. We recognize it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over December/January holiday period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

Contact: Jen MacLachlan, Senior Talent Acquisition – IT Portfolios j.maclachlan@unsw.edu.au

Please note applications sent directly to the contacts above cannot be accepted.

Applications close: Wednesday 25^th of September at 11.30pm

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.