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Finance Support Services Lead

Apply now Job no: 531934
Work type: Full Time
Location: Sydney, NSW
Categories: Finance

Finance Support Services Lead 

  • Employment Type: Full Time (35 hours per week)
  • Duration: Continuing
  • Remuneration: Level 7 $110,073 - $119,132 (depending on experience) + 17% super + leave loading
  • Location: Kensington, NSW (hybrid)

Drive Excellence, Empower Innovation: Lead Finance Support at UNSW!

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

The Operational Finance function is accountable for Finance Systems, Run-Grow-Transform process and system change, and Operations including Finance Support Services, Help Desk, Accounts Payable, and Accounts Receivable. Operational Finance’s key objectives are to support UNSW with core system and transactional (operational and general accounting) activities, and work towards standardised processes with continual improvements in systems and process to support UNSW financial management integrity and strategy.

The Finance Service Support Lead plays a key role in delivering financial processes and accounting activities to support the daily operations of Faculties and Divisions. Reporting to the Manager Finance Support Services and overseeing a team of Finance Support Services Supervisors, this role ensures accurate financial operations, monitors service delivery, resolves complex inquiries, and supervises team activities.

Responsibilities include generating reports, driving process optimisation, managing workloads, supporting finance projects and initiatives with a process improvement focus, and maintaining effective communication with stakeholders to deliver high-quality service.

Who You Are:

You are a finance professional with tertiary qualifications in a relevant field and/or extensive experience in Finance Services within a large, complex organisation. You bring expertise in high-volume financial operations, with the ability to provide actionable advice and deliver results in a dynamic environment. ACA or CPA qualifications are highly regarded.

Your advanced communication, interpersonal, and stakeholder management skills enable you to thrive in multifaceted operations. You are a strategic thinker with a strong understanding of end-to-end financial processes and a proven ability to identify and implement process improvements. You excel in advanced Excel reporting and data analysis, leveraging these skills to drive insights and enhance outcomes.

You have demonstrated leadership experience, with the ability to set priorities, mentor, and motivate a team to deliver exceptional service. Your problem-solving, planning, and organisational skills ensure you can support Faculty and Division finance operations effectively, contributing to both operational excellence and strategic success.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

  • Flexible working options.
  • Career development opportunities.
  • 17% Superannuation contributions and additional leave loading payments.
  • Additional 3 days of leave over Christmas period.
  • Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV and a cover letter detailing your interest and suitability for the job (as per the skills and experience bullet points in the job description) by 11.55pm 13th May 2025
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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