Business Analyst (Process Improvement) UNSW Canberra
Employment type: Full-time, fixed-term contract
Duration: 18 months
Remuneration: Level 8 from $123,044 plus 17% super
Location: UNSW Canberra, ADFA Campus
About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital.
UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.
Why Your Role Matters
This is an exceptionally varied and challenging BA role, reporting to the Project Delivery Manager and working with senior stakeholders on several key projects include the operating model of UNSW Canberra. The body of work will have a significant impact and includes documenting and presenting the current state business processes, identifying pain points, gathering business requirements, facilitating process workshops, recommending options to improve the current state processes, services, technology, people and designing the future state.
The perfect candidate will have a strong track record in Business Analysis, managing or contributing to the management of projects, and superior stakeholder engagement skills.
Please note that this is not an IT/Tech position – it is a Process Improvement role.
Who You Are (skills and experience):
- Bachelor’s degree in business, management, or a related field, and has or is pursuing Certified Practitioner in Business Analysis (IIBA or PMP), or an equivalent level of knowledge gained through education/training/experience.
- At least 5 years’ demonstrated experience with business requirements analysis and business process analysis using the appropriate frameworks.
- Demonstrated experience in applying lean six sigma skills (Certification desirable).
- Strong time management and organisational skills to respond to changing priorities, manage multiple tasks and deliver according to project timeframes.
- Proven ability to reconcile conflicts, distil high level information into detailed understanding and the ability to extrapolate from low level information to a more general understanding.
- Effective written and oral communication skills with proven facilitation skills.
- Knowledge and understanding of business processes within a tertiary education environment and change management principles will be highly regarded.
Benefits and Culture:
UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements.
- Flexible working options (work from home, flexible hours etc)
- Additional three days leave during December festive period
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
- Free gym access
- UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.
Eligibility:
The successful candidate will be required to undertake pre-employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW.
To be successful you will hold Australian Working Rights. UNSW is unable to offer visa sponsorship for this position.
The University reserves the right not to proceed with any appointment.
How to apply:
Make each day matter with a meaningful career at UNSW. Please apply via our online recruitment system.
In your application, please include:
- your CV
- a 2-page cover letter addressing the skills and experience outlined in the Position Description.
In order to view the position description, please ensure that you allow pop-ups for https://www.jobs.unsw.edu.au
Applications close: Sunday 13 April 2025 at 11.30pm AEST
Get in Touch
To discuss the position please contact: a.fanning@unsw.edu.au
Queries regarding applications - please contact: h.whale@unsw.edu.au
(for job related queries only – applications will not be accepted if sent to the contact listed)
Find out more about the lifestyle and benefits when working with UNSW
For further information about UNSW Canberra, please visit: UNSW Canberra
For further information on living in Canberra, please visit: Living in Canberra
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
