Manager Library Quality & Planning
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Job no: 536432
Work type: Full Time
Location: Sydney, NSW
Categories: Library
Manager, Library Quality and Planning
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
The Manager, Library Quality and Planning plays a vital role within the University Library by supporting library leaders to achieve the Library’s goals in quality management, planning, and staff development.
This position contributes significantly to both strategic and operational initiatives across the Library, helping to foster an engaged, positive, and forward-looking environment that supports the full range of the Library’s services and activities.
Support engagement and change management activities, including the development of communication plans, consultation materials, and implementation resources.
You use design, data, and other insights to inform evidence-based practices and drive continuous improvement, and you contribute to business planning and service development aligned with the strategic goals of the University Library. You are an experienced professional with a strong background in identifying capability needs within the university or cultural environment. You are confident in working with staff at all levels using a range of frameworks and approaches for whole-of-library, team-based, and individual learning, and organising and facilitating planning and staff engagement activities.
You take the time to develop a nuanced understanding of library roles, responsibilities, and skill sets. You can identify opportunities for growth and work effectively with senior leaders across the Library to support staff capability, performance, and organisational development. 
Do You Have the Following Attributes?
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Proven ability to work collaboratively with leaders across an organisation in areas such as staff development, quality management, planning, and/or staff capability initiatives within a higher education context—or equivalent knowledge gained through education, training, and experience.
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Advanced skills in service management and performance measurement within a library or higher education environment, including increased user engagement, insightful analysis, and impactful communication of results.
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Advanced skills in service management and performance metrics, including data analysis, visualisation, and dashboard creation, in a library, higher education or similar environment.
UNSW offers a competitive salary and access to a plethora of UNSW-perks including:
More information on the great staff benefits and culture can be found here.
Please submit your CV and a Cover Letter no more than two 2-pages addressing the three characteristics in the Who You Are section above.
Applications close: 18 Jan 2026 - Before 11:55pm
Associate Director, Spaces & Corporate
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Position Description
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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